Terms of Service

1. Scope of Service

Olive Systems Group Inc. ("Olive") provides AI voice and chat agents, and workflow automation services ("Services") to businesses. These Terms of Service ("Terms") govern your access to and use of our Services.

2. Usage Rights

Subject to these Terms, Olive grants you a non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes. You may not resell, distribute, or sublicense the Services without Olive's prior written consent.

3. Billing and Payment

You agree to pay all fees associated with the Services. Fees are based on the plan you select and any additional usage charges. Payments are due in advance and are non-refundable. Olive may suspend or terminate your access to the Services if your payment is late.

4. Late Payments

If your payment is more than 15 days late, Olive may charge a late fee of 1.5% per month on the outstanding balance. Olive may also suspend your access to the Services until payment is received.

5. Cancellation

You may cancel your subscription at any time by providing written notice to Olive. Cancellation will be effective at the end of your current billing cycle. No refunds will be provided for unused portions of your subscription.

6. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

7. Limited Liability

In no event shall Olive be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Services.

8. Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved exclusively in the courts of Ontario, Canada.

9. Contact Us

If you have any questions about these Terms, please contact us at:

Olive Systems Group Inc.
3080 Yonge St Ste 6060
Toronto, Ontario, Canada
Phone: +1 437 388 4055